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ROUND 2: TICKETING INFORMATION – FAQs

Adelaide United vs Melbourne City Ticket info 20/21

When do we play?
Sunday, 3 January 2021
Adelaide United v Melbourne City
Coopers Stadium
Gates open at 4:30pm and kick-off is at 5:30pm

What is the crowd capacity at Coopers Stadium?
SA Health has increased capacity to 75% for our first home match of 2021.

With this capacity, SA Health has asked that members and supporters in attendance for this match adhere to social distancing guidelines, this includes:

All spectators attending must have an allocated seat. General Admission (GA) and Active Support Members must redeem a seat via Ticketek (at no additional cost).

How do I Gain Entry into Coopers Stadium?
Gold and Platinum Reserved Seat members will be able to scan into Coopers Stadium using their Membership Cards as normal and make their way to their reserved seats.

All GA and Active Support Members will need to redeem an allocated seat via Ticketek. This is an SA Health directive, as mentioned above, to assist with contact tracing relating to COVID-19. Members have all been sent the relevant details via email.

How do I redeem a Seat on Ticketek?
All members will have received an email outlining how to redeem an allocated seat and can be redeemed via this link.

You will then be able to input your Member Number and this will allow you to select a seat within the area matching your membership package.

If you wish to sit with Family and Friends, you can input up to 10 Member Numbers at once, which will allow you to select seating together.

How will my ticket be issued?
Redeemed tickets will be issued as a mobile Ezy Ticket which can be used digitally or, you can opt to print. Your GA Member cards will not scan at the gate.

Gold and Reserved Members can scan their member cards as normal.

Will I be charged when I redeem my ticket?
For GA members who are redeeming an allocated seat, there will be no cost and Ticketek fees to do so. Members, will however, have the option to purchase additional tickets if they wish.

What happens if I sign up as Member during or after this period?
Once your membership has been purchased, please use the Membership Number issued to redeem your tickets.

I want more information, who do I contact?
As always, if you require any assistance or have questions please contact our Member Services team on 08 8340 3000 or email membership@aufc.com.au.